We respect your privacy and value the trust you place in Reign Skincare.
Here at Reign Skincare (“Reign”, “we”, “us”, or “our”), we want you to feel good about how your personal information is collected and used when you interact with us.

This privacy policy covers how we handle information collected via our website (reignskincare.co.nz), social media platforms, competitions, email newsletters, and any other promotions we run. By using our website or engaging with our brand online, you’re agreeing to the terms outlined here.

 

Non-Personal Information

When you visit our website, we may automatically collect some anonymous data - things like what pages you look at, what device you’re using, or which country you’re browsing from. This helps us understand how people use our site so we can make it better.

 

Personal Information

We only collect personal details (like your name, email, shipping address, or phone number) if you choose to give them to us - for example, when you make a purchase, sign up to our newsletter, or enter a giveaway.

Online Orders

If you buy something from us, we collect your name, address, email, and payment details so we can process and deliver your order. We may also keep a record of what you buy to help with customer support and future service.

Emails & Promotions

If you sign up to hear from us, we’ll occasionally send you emails about our products, skincare tips, special offers, and updates. You can unsubscribe any time - no hard feelings.

Competitions & Surveys

If you enter a giveaway or respond to a survey, we may ask for your name, email, or other relevant info to manage entries or follow up. Sometimes we run promotions through third-party platforms (like Instagram or Facebook), so their privacy policies may also apply.

How We Use Your Info

We use your info to:

• Process and deliver your orders
• Respond to your questions
• Keep you updated (if you’ve signed up)
• Understand what products you love
• Improve your experience on our site

Keeping Your Info Safe

We do our best to keep your information secure and private. We use trusted platforms and secure systems, and we never collect or store your payment details ourselves — it’s all processed through secure third-party services like Shopify and PayPal.

Changes to This Policy

We might update this policy from time to time. Any changes will be posted right here.

Last updated: 14 July 2025

If you have any questions, just email us at hello@reignskincare.co.nz.